Different Together · Terms of use

Last updated: 7 November 2026

These terms of use apply to the app Different Together (called Ensemble autrement in French), published by Sensetrails Sàrl, Villars-Champvent, Switzerland (“Sensetrails”, “we”). By using the app, you agree to these terms. If you downloaded it from the App Store or Google Play, that store’s terms also apply.

What the app is

Different Together helps parents through hard moments with their child: separating facts from interpretations, naming feelings and needs, understanding what the child may be going through at their age, and choosing a next step. It is inspired by Nonviolent Communication, respectful parenting and child development milestones. Sensetrails is not affiliated with, or endorsed by, the Center for Nonviolent Communication or any other organisation mentioned in the app.

Not a substitute for professional help

• The app gives general information and suggestions. It is not therapy, counselling, medical or psychological care, and it does not diagnose anything, in you or in your child. It never replaces the advice of a doctor, psychologist or other professional who knows your situation.
• If someone is in danger, call your local emergency number straight away. If you feel you are losing control, put your child somewhere safe and step away for a moment.
• The helplines shown in “Who to call?” are chosen from official sources and checked regularly, but numbers, opening hours and services can change without notice. Check them with the organisation itself, especially before you need them. The list depends on the region set on your device and does not cover every country.
• You stay responsible for the decisions you make for your child and your family.

Artificial intelligence

To understand the situation you describe, the app can use your phone’s built-in AI, an offline analysis, or, only if you choose it, “Euria, Swiss AI” (Infomaniak AI Services). These suggestions are produced automatically and can be wrong or incomplete: read them with your own judgement. How your text is handled is explained in the privacy policy of the app.

Using the app

The app is free, with no account, no ads and no purchases. We grant you a personal, non-exclusive, non-transferable licence to use it on devices you own or control, for your private, non-commercial use. You may not copy, modify, resell, decompile or reverse-engineer the app, except where the law expressly allows it.

The app is meant for parents and other adults who care for children. The “Together” mode and the teen space are designed to be used by children with a parent nearby.

Your entries

Everything you write stays on your device, and you keep all rights to it. Because we never receive it, we cannot back it up or recover it: deleting the app or using Erase all my data deletes it for good. Make sure other people who use your device cannot read entries you want to keep private.

Intellectual property

The app, its texts, situations, illustrations, voice recordings, design and name are owned by Sensetrails or its licensors and are protected by intellectual property laws.

Availability and changes

We work hard to keep the app useful and up to date, but we cannot guarantee that it will always be error-free or available without interruption. We may change, update or discontinue features, including the Euria mode, at any time.

Limitation of liability

The app is provided “as is”. To the extent permitted by law, Sensetrails is not liable for indirect or consequential damages, or for damages resulting from the use of, or inability to use, the app or the information it contains. Nothing in these terms limits liability for intent or gross negligence, or any rights you have as a consumer under mandatory law.

Governing law

These terms are governed by Swiss law. The courts of the canton of Vaud, Switzerland, have jurisdiction, subject to any mandatory jurisdiction available to consumers in their country of residence.

Changes to these terms

If these terms change, the new version is published on this page with its date.

Contact

Questions about these terms? Write to info@sensetrails.com.