Horsetrails · Account verwijderen

Last updated: 11 November 2026

In short: you can delete your Horsetrails account yourself, in the app or on the website, or ask us by email. Your personal data is then erased. Trails already published stay online, without your name.

What this account is for

It is the account of the Horsetrails app (called Equiparcours in French on Android) and of the trails website beta.sensetrails.com. Both are published by Sensetrails Sàrl, Villars-Champvent, Switzerland.

Delete your account in the app

1. Open Settings › Horsetrails Account.
2. Tap “Delete My Account”, then “Continue”.
3. Enter your password and tap “Delete Permanently”.

Delete your account on the website

Sign in at beta.sensetrails.com, open My account, then “Delete my account”.

Without the app or the website

Write to info@sensetrails.com from the email address of your account, with the subject “Account deletion”. We delete the account within 30 days and confirm it by email.

What is deleted

• your name, username, email address and password, and your open sessions;
• your favourites, reviews and ratings;
• the trails you proposed that are not published yet.

What is kept

• Trails already published stay online for other riders, without your name.
• Problem reports you sent about a trail stay, without your name.
• The server's backup copies are replaced over time; your account disappears from them as they are.

No other personal data is kept, except what the law requires us to keep.

Your Horsetrails Plus subscription

Payments go through Apple's App Store and Google Play. Deleting your account does not cancel your subscription: cancel it in your iPhone's subscription settings or in the Google Play app.

Any question? info@sensetrails.com. See also our privacy policy.